Privacy Policy

1. Introduction

PSWA — Professional Strength and Wellness Association ("PSWA", "we", "us") respects your privacy. This policy explains what information we collect through pswatherapy.com and our booking channels, and how we use it.

2. Information We Collect

When you use our contact, booking or WhatsApp forms, we may collect:

• Your name, phone number and email address
• The service you're interested in and your preferred appointment date/time
• Any message or notes you choose to share with us

3. How We Use Your Information

• To respond to inquiries and confirm appointments
• To keep basic client records for treatment continuity
• To send appointment reminders or follow-ups, where relevant

We do not sell or rent your personal information to third parties.

4. Client Confidentiality

All treatment records, including physiotherapy, fitness and massage therapy sessions, are kept strictly confidential. Access is limited to the therapist or trainer handling your case.

5. Cookies & Analytics

Our website may use Google Analytics to understand how visitors use the site. This data is aggregated and does not personally identify you.

6. Your Rights

You may request access to, correction of, or deletion of your personal information held by PSWA at any time by contacting us.

7. Contact

Questions about this policy can be sent to contact@pswatherapy.com or via our contact page.